
True Temper
True Temper Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True Temper has 2.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good for gardening, Very good.
Cons: Handle falling apart, Horrible quality, No good for real work.Recent recommendations regarding this business are as follows: "Good luck", "Please change into black color", "Be advised that the company to my knowledge resolves issues in a timely manner. I am presently seeking help with banking issues today", "Don’t buy", "Do not buy a poly shovel from true temper they are junk".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
True Temper has 2.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good for gardening, Very good.
Cons: Handle falling apart, Horrible quality, No good for real work.Recent recommendations regarding this business are as follows: "Good luck", "Please change into black color", "Be advised that the company to my knowledge resolves issues in a timely manner. I am presently seeking help with banking issues today", "Don’t buy", "Do not buy a poly shovel from true temper they are junk".
Review authors value the most Billing Practices and Turnaround Time. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews














This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Update direct deposit information
My bank account was hacked and I was issued a new account and number at the same Banking institution, the 12663 account number is not available. My address is {{Redacted}} I did not enter new account info today.
But will update upon my next text message. Waiting your response
User's recommendation: Be advised that the company to my knowledge resolves issues in a timely manner. I am presently seeking help with banking issues today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Akashsrivastavaf554@***.com
Sir I have a black color but it come a gray color. I want to see a app in black.
Please change it. Kindly change it with 2 days.
User's recommendation: Please change into black color
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWheel barrow failure
No reponce
This wheel barrle is a piece of crap I have used it on light work and it was fine. I bought the two wheeled version due to my age 65 when I when to help son with pool pad the whole barrel broke loose.
My address is {{Redacted}} my phone is 352494****. I expect something to be done I paid to much for this piece of crap to break like that
- Good for gardening
- No good for real work
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Warranty
Called three weeks ago about the 15 year warranty on our rack. We sent pictures as requested and was told in 2 weeks we would be getting a response from the company whether they would honor the warranty or not.
I have not received a follow up what the final response will be. I was told another email would follow to keep me updated.not
To order a tire
Call me at 609 276 ****
Thomas woolle {{Redacted}} Need a tire for my wheelbarrow
Would appreciate a call and some assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor Customer Service
I have a tamper with a lifetime warranty. After only a few uses, it cracked. I tried to call the company to express my concerns, but they placed me on hold and just hung up.
POOR QUALITY
I have owned a true temper #12 poly scoop with the long handle for 3 years useing it only to shovel snow it was very poor quality the ploy shovel cracked in 6 places the sides near the end broke off in short it was junk. As I have had a positive results with true temper products in the past I assumed it was a bad batch of plastic so bought 2 more from walmart a couple weeks ago we had 1- 7 inch snowfall now the shovel where the handle goes in has a 3 inch crack running down it.
I only used 1 of the shovels and only use it to clean out in front of my doors and shovel the deck they are not abused in anyway. These 2 shovels cost me $110.00 I will never buy another TRUE TEMPER product as long as I live and will make sure that I tell everybody I know!
User's recommendation: Do not buy a poly shovel from true temper they are junk
Yard rake broke
Yard rake broke guaranteed 15 yrs Lowes wouldnt make it good said l needed receipt paid cash 2 yrs ago didnt keep receipt
Wheelbarrow crack
Wanting a replacement tub if available tub is all cracked up will gladly pay for one if it is available thanks
Broken garden rake
Tru Temper garden rake with 15 yr. warranty broke after 5 yrs of use.
The customer service telephone numbers provided on website are not manned and/or are not in service. There seems to be no way for customer to effect the stated warranty.
Also, explained this to Tru Temper Facebook page via message. No response received as yet.
Broken rake after 5 years of use.
No one answere the phone at Tru Tempers Customer Service. It is virtually impossible to get my broken rake replaced in accordance with the 15 yr warranty.
User's recommendation: purchase a different Rake
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty
My handle is falling apart please help I need it to split wood to heat my home.ɓbbbbb. uyyyyuhgcfd ch bvffg r tgggfggggfftjhffgggffghggg
- Very good
- Handle falling apart
Preferred solution: Another maul
Horrible quality
I purchased a wheelbarrow this spring. It cracked within a couple of weeks just moving top soil.
I'm a female so it's not over loaded. Tonight I was hauling about 20 pieces of firewood and the freaking handle broke off.
I tried to stop it from falling and the wood tumbled right on my fo>ot. It's now bruised and swollen!
- Horrible quality
Preferred solution: Replacement
User's recommendation: Don't purchase this
Part replacement
Called number provided and received recording that the number is not in service. Please call me at 865 680 ****. Thanks
Damaged tool handle
I recently purchased an ames true temper 16511**** True Temper, 54 -Inch, Welded Warren ***
Sold by: TruevalueMegastore on Amazon.com. The tool arrived with some damage to the soft material at the top of the handle.
I was able to repair it temporarily with some epoxy because it was needed to finish an overdue project. Is it possible to get a replacement for the handle cover only?
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too bad you can't return it. mb if you keep speaking to manager they might ok it even if its' been a long time walmart might have your transaction in their system if you paid with a cc or bank card. good luck