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Contact True Temper Customer Service

True Temper Phone Numbers and Emails

Toll-Free Number:

  • (800) 393-1846
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Customer Service:

  • (402) 245-4426

True Temper Emails:

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True Temper Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call True Temper is 8003931846. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.

  • People call True Temper mainly because of product/ service, request for information and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

True Temper Website:

True Temper Help Center:

Corporate Office Address:

The Ames Companies, Inc.
465 Railroad Avenue
Camp Hill, Pennsylvania 17011
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm


Mailing Address:

PO BOX 8859,

CAMP HILL, Pennsylvania 17011,

United States

More contact details

True Temper Rating Based on 11 Reviews

Rating details

2.4
more details
Product or Service Quality
Value for money
Turnaround Time
Diversity of Products or Services

Rating stats

Rating trend

How Good is True Temper's Customer Service?

Dani Ssd
Dani Ssd
Feels Disappointed | Sep 23, 2024

SO FAR I HAVE HAD LITTLE TO NO RESPONSE OTHER THAN FIRST REPORT OF PRODUCT FAILURE.I WOULD REALLY BE AMAZED TO BE CONTACTED BY A SERVICE REP CONCERNED WITH MY SITUATION.706 982-****.

Read full quote
Manaia Eit
Manaia Eit
Feels Disappointed | Jun 14, 2024

See above

Read full quote

Summary of True Temper Customer Service Calls

104 TOTAL
CALLS
01:25 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call True Temper?

Product/ Service Question:

  • “Wheelbarrow tube cracked”
  • “Broken Ames spring rake handle”
  • “Broken shovel”

Request for Information Question:

  • “Questions on warranties?”
  • “Checking on Denali driver shaft availability”
  • “Need help with replacement”

Return/ Replace Question:

  • “Replacement handle on hose reel”
  • “Need replacement parts”
  • “Returned ice maker”

Employment Question:

  • “My W2 is messed up”

Website/ Application Question:

  • “Repairing my ttrue temper wheelbarrow only to discover that the bolts I ordered thru Amazon did not contain the Beeded 5 1/2 inch bolts - and ever my searches online to your websites do not show any bolt packages offered do not include 5. 1:2 inch”

Other Question:

  • “Wheelbarrow tire”
  • “Relpace poly tub”
  • “Customer”

Compare True Temper Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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