True Temper
Reviews and Complaints
Wilton, Connecticut
Parts are wrong
I purchased the True Temper 8550**** battleship grey with yellow True Temper decals on the side. I purchased it from Home Depot on Connecticut Avenue during late fall when it was too cold to use.
When attempting to assemble the handle holes do not line up with the bed undercarriage. Additionally the parts are bright blue with Jackson on the back metal plate.
I believe the parts could also be wrong. Please advise,
Preferred solution: A complete replacement already assembled since directions also are abysmal.
User's recommendation: Check all parts before purchasing or immediately upon arrival,
Baltimore, Maryland
True Temper Customer Service m!
I called regarding a cracked poly scoop shovel. Within minutes, I had received an email and uploaded photos to be sent directly back to Jesse. I have consistently received prompt, professional, and responsive service on the rare occasion when I have had an issue.
User's recommendation: Consistently outstanding customer service.
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